Ticketing software for startups
Tixallo gives early-stage startups a real helpdesk for free — shared inbox, live chat, KB and a lightweight CRM — with the full Pro feature set free for 90 days.
Free forever for small teams · 90-day Pro trial · No credit card
Why teams switch to Tixallo
- Free forever for small teams — not a 14-day teaser.
- Full Pro feature set free for 90 days; runway, not pressure.
- No credit card to sign up.
- Live chat, contact forms, KB and CRM in one tool — no Frankenstack.
- Importers from Zendesk, Freshdesk, Help Scout and Deskpro when you graduate.
A quick look
Screenshots are added as we record polished product flows — placeholder kept honest on purpose.
What Tixallo includes today
We only list features that are live in Tixallo right now. No roadmap-stuffing.
- Shared inbox with assignments, tags and notes
- Live chat widget and hosted contact forms
- Public KB and customer portal
- Customers + Accounts CRM with custom fields
- Macros, automations and SLA reminders (90-day Pro trial)
- AI assist for thread summaries and reply drafting (Pro trial)
- Spam and phishing classifier on inbound channels
Best fit / not best fit
Tixallo is a great fit if…
- You're pre-seed to Series A and don't want a support bill yet.
- You want one tool you won't replace at Series B.
- You'd rather use a free plan than a 14-day trial.
Tixallo is not the right pick if…
- You're already 100+ agents and need full enterprise depth.
- You need integrated voice / call centre.
- You need full ITSM workflows.
Add Tixallo to your website in minutes
Website contact forms
Hosted form pages and copy-paste embeds turn site traffic into tickets — no developer required.
Add Tixallo to your websiteLive chat widget
A lightweight chat script your visitors can use immediately. Conversations land in the same shared inbox as email.
See live chatFrequently asked questions
Is there really no card on signup?
No card. The 90-day Pro trial is free; after that the workspace falls back to Free unless you upgrade.
What if we outgrow the free plan?
Upgrade when you cross 2 agents, 100 tickets / month, or need to remove the small "Powered by Tixallo" branding badge.
Do you give startup discounts?
The Free plan and 90-day Pro trial are designed for early-stage teams; we keep the price honest rather than offering ever-shifting startup deals.
Try Tixallo free
Free forever for small teams. Pro features free for 90 days. No credit card.