Shared inbox for small business
Tixallo gives small business teams a real shared inbox — assignments, internal notes, tags and automations on top of your existing support email.
Free forever for small teams · 90-day Pro trial · No credit card
Why teams switch to Tixallo
- Forward support@ and your team replies from one place.
- Assignments and internal notes so nothing falls between two people.
- Tags, saved views and macros for the answers you give every week.
- Automations route, tag and prioritise without you watching.
- Free forever for small teams; full Pro feature set free for 90 days.
A quick look
Screenshots are added as we record polished product flows — placeholder kept honest on purpose.
What Tixallo includes today
We only list features that are live in Tixallo right now. No roadmap-stuffing.
- Shared inbox with assignments, tags, internal notes, merge
- Saved views and macros
- Automations and SLA reminders (Pro trial)
- Customers + Accounts CRM (auto-created from senders)
- Outbound replies from your support address
- Mobile-friendly agent app + PWA
- Spam and phishing classifier on inbound channels
Best fit / not best fit
Tixallo is a great fit if…
- Two or more people are answering the same support@ inbox.
- You want assignments without leaving the email feeling.
- You want one place to see every customer email.
Tixallo is not the right pick if…
- You only need a basic mailbox with auto-responder.
- You require a single-user inbox tool only.
- You need Exchange-style calendar / mail integration as the core feature.
Add Tixallo to your website in minutes
Website contact forms
Hosted form pages and copy-paste embeds turn site traffic into tickets — no developer required.
Add Tixallo to your websiteLive chat widget
A lightweight chat script your visitors can use immediately. Conversations land in the same shared inbox as email.
See live chatFrequently asked questions
How is this different from Google / Outlook shared mailboxes?
Tixallo adds real assignment, internal notes (private to your team), status, tags, automations and reporting — so two people don't reply to the same email and nothing gets dropped.
Will replies look like they're from us?
Yes. Outbound replies are sent from your support address.
Free plan?
Free forever for small teams (2 agents, 100 tickets / month). Pro features are free for the first 90 days, no card.
Try Tixallo free
Free forever for small teams. Pro features free for 90 days. No credit card.